Be careful at Elgin Toyota, as they put in an extra cost of $299 for extra warranty when I told them I did not want it. They also charge the max fees allowed like max ERT fee of $25 plus the max fee of $172.15 documentary fee. I believe it was Mike Herbert that added...Read more
I didn't like
- Added extra cost to sales contract
- Very slow at car prep and documentation for delivery
We called and made an APPOINTMENT to see a car. We drove from central Wisconsin to this dealership and as we drove in the parking lot, the car we had an appointment to see was driving out on a test drive. We heard a *** story about their internet team not communicating...Read more
If you are looking to buy a car ask for Angela Bucaro; least pushy sales person I have ever dealt with when it comes to buying a car. I test drove several cars several times and she was easy to talk to throughout the whole process and never once got aggressive or tried...Read more
Car Painting Review
Elgin Toyota spray paint their used vehicles right outside..poor quality jobs, higher prices that they are not willing to negotiate. I test drove two vehicles that I liked but both were with repainted bumpers. I could even tell how badly they painted those bumpers. They dont do good work...I was looking at 2013 2014 models suvs but ended up walking away.
I brought in my wife's 2007 Camry for an engine overhaul under Toyota's warranty! (Car was burning a quart of oil every 1000 miles - Toyota ask to bring car to dealership) The car was working fine when I took it in BUT when I got it back the hood lifts were not...Read more
Called dealer many times and could not speak to anyone in the used car sales department. Receptionist keep transferring to Mike. I guess he is the only person there. After my fourth call was put on hold and hung up on. The worst experience from any dealership that I...Read more
They treat their customers like idiots, which is very offensive! Don’t even waste your precious time going there to shop for a car. They will give you a ridiculous quote, which is thousands of dollars above the advertised price. They were advertising a car for $16,490,...Read more
I went on my quest for purchasing my cay on the internet and found Elgin Toyota had the vehicle i was looking for... After giving them a call to see if it was available I went over there and found they straight shooters... I met the manager Adrian Basich and his sales...Read more
I wanted to buy a used Toyota Corolla from them. The asking price was $11,900. First of all they are so cheap *** that they don't want to negotiate the price even by a dollar. But that's fine I think the price they were asking was quite reasonable. It's all good....Read more
Dear Mr. Loquercio: My name is Michael. My wife and I have purchased 3 vehicles from Elgin Toyota. My most recent purchase was on September 18th for a 2013 Scion FRS. Mike Herbert, the salesman who I have always worked with, did a wonderful job as usual. However,...Read more
Dear Reader, please make up your mind if you want to buy a car from Elgin Toyota dealership or not! (Read on!) We visited the Elgin Toyota dealership on a sunny Saturday last week. First, we asked to see and test two cars we've chosen from the Elgin Toyota website. ...Read more
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